June 23, 2021

I&M reports ongoing scam calls targeting utility customers

first_img WhatsApp I&M reports ongoing scam calls targeting utility customers By Brooklyne Beatty – May 29, 2020 0 406 Pinterest TAGScallscoronavirusCOVID-19i&mIndiana Michigan Powerphone callsscam (Photo supplied/Indiana-Michigan Power) Phone scams continue to be a problem, and have especially targeted people during the coronavirus pandemic.Indiana Michigan Power (I&M) reports phone scams have been reported across the county targeting various utility customers and companies; I&M is no exception.Scams vary, but often work like this:Customers receive calls from scammers falsely identifying themselves as I&M employees.The caller claims the customer is late paying their bill, and their power will be disconnected if the customer does not pay immediately.Many scammers “spoof” the telephone number to appear as a different number. In some cases, it may appear to be an authentic I&M phone number.The scammers may seek account information or personal credit card and banking information from customers. Some direct customers to buy a debit card and provide the debit card number.I&M wants to remind customers that its employees never call demanding an immediate payment. During the pandemic, I&M has suspended disconnects for non-payment, though customers are still responsible for their bills and are asked to continue paying for their usage.Anyone who receives a similar phone call to the one described above should hang up and call I&M’s Customer Operations Center at 800-311-6424. IndianaLocalMichiganNews Twitter Google+center_img Facebook Facebook Pinterest WhatsApp Google+ Twitter Previous articleSearch underway for 17-year-old boy charged with murder, attempted murderNext articleElkhart County 4-H Fair offers drive-thru fair food Brooklyne Beattylast_img

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